FAQ2021-09-05T05:26:40+00:00

FAQ For Jewelry Retouching Service

Jewelry photo retouching is our specialists ,Zenone offer jewelry editing service since 2010.

If there are some revisions, should I pay extra?2021-08-05T12:43:04+00:00

If a retoucher hasn’t done what was asked for from the very beginning we’ll be glad to make the corrections without any additional charge.

Will you demand for copyrights to done pics?2021-08-05T12:41:23+00:00

That’s impossible as the client is just the only one who is the owner. We do just the outsource editing service for our clients!

Will you claim the copyright for edited photos?2021-08-05T12:39:04+00:00

No. We do not claim any copyright for edited photos.

What if I want to do some minor corrections to my retouched images?2021-08-05T12:38:05+00:00

If you want to make any adjustments to your retouched photos, you may request additional revisions anytime. We’ll work with you and make every effort to deliver the result you expect.

Is it possible to get a refund if I’m not satisfied?2021-08-05T12:35:08+00:00

You will get a 100% refund if you are not satisfied with the delivered images. Rest assured, we focus on quality work and long-term relationship

What Is Your Payment System?2021-08-05T12:33:26+00:00

We have a secure and hassle free payment system. Payment can be completed via PayPal.

Do you request a full or partial upfront payment when start my order?2021-08-05T12:31:00+00:00

Usually we send invoices AFTER we retouch and deliver your photos back to you. In some cases when high quantity or complexity retouching is required we may request a full or partial upfront payment.

How can I pay for the jobs done?2021-08-05T12:29:35+00:00

After job is complete and you are satisfied, we send PayPal invoice so you can pay. For recurrent customers we can combine orders in one invoice for a period of time (weekly, monthly)

Why the price is different for different level services?2021-08-05T12:27:54+00:00

Higher level jewelry retouching service require much more attention to details and tedious retouching to produce excellent results. It takes more time and effort of our best team members. All our retouching quotes are based on your jewelry item complexity, quality, and pixel size of original photo.

I don’t see the edit I need listed under any retouch level?2021-08-05T12:26:42+00:00

We try to list the most common edit requests under the appropriate retouch level needed. Please note that Complete Retouch level ONLY covers what is listed and nothing more. If you are unsure if you should choose Complete Plus or Special Service please call or email

What type of file will i get in return?2021-08-05T12:24:44+00:00

It depends on your requirements and purpose you need your jewelry images for. JPEGs are good for web, TIFFs, PSDs are used for printing jobs. We can return retouched images in any format you require. Contact us if you are not sure what format will suit your needs.

What will be the file type and size of my retouched images?2021-08-05T12:23:10+00:00

We’ll save your retouched photos with a size, name, and type you request.

How fast will my images be edited?2021-08-05T12:22:06+00:00

Most of the regular jobs we complete within 24 hours. However large jobs can take longer to process. We do not charge extra for urgent jobs. We always try to completed editing process as soon as possible.

If there are RAWs can you work with them?2021-08-05T12:20:45+00:00

Yes we work with the RAW files. The RAW files will give us the possibility to edit your photos on the higher level and achieve the better results!

What types of files do you accept for processing?2021-08-05T12:18:41+00:00

We accept any file types you may have. Raw formats, JPEG, TIF, PSD… Any existing image files can be processed..

Please advise what should I do if the image size is over 50 Mb?2021-08-05T12:16:54+00:00

Just send it to us using any cloud data storage like Dropbox, WeTransfer, google drive, etc

Do you only work with professional photographers?2021-08-05T12:02:14+00:00

No. We do not limit our customer base to only professional photographers. We accept photos from anyone. Request your free trial to make sure you are happy with the quality of edited photos. You understand your needs better than anyone else, so you may never need an expensive photographer for your product imaging needs.

Who is your service best suited for?2021-08-05T12:00:57+00:00

Our service is the best choice for commercial jewelry photographers, jewelry business owners, and individuals selling jewelry online. We build long term relationships with our clients and help them prepare their inventory for sale delivering consistent great quality jewelry photos.

Can I include a completed sample with my order to show you what I want?2021-08-05T11:57:11+00:00

Absolutely. A completed sample (before-and-after image) is a great way to describe how you want us to perform editing of your photos.

How do I get a quote and submit my images for a free trial?2021-08-05T11:53:33+00:00

To submit your jewelry photos for trial retouching please visit our Free Trial section. Please include any special requirements you may have (dimensions, file size, composition, special features), edited samples for us to better understand your needs and your contact information (e-mail is enough in most cases). Usually we’ll deliver completed photos and your personalized price quote in 24 hours or less. You may also submit your trial photos to [email protected] if you prefer.

Do you have minimum order requirements?2021-08-05T11:52:12+00:00

We do not have strict minimum order size requirements but at least 10 images per order is recommended. Most of our customers send us much higher quantities. 30-50 items is normally a good batch size to process.

100% Jewelry Retouching Free Trial

We know you want to make sure our words are not just words, but facts.

Give us the chance to demonstrate our jewelry retouching skills by processing jewelry images according for your. it is free!

Jewelry retouching service-Zenone studio - jewelry retouching service Free trial

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We’ll offer retouching of up to 2 jewelry  photos absolutely free for our new customers. No credit card required. Get Started Now!

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FAQ For Zenone Jewelry Retouching Service

My jewelry photos looks dull, how can you do for me?

We can make your property images bright, saturated, Full of colors and shadows. We also will restore highlight and dark area that is good for displaying maximum details.

What kinds customer you working with?

Zenone has been engaged in jewelry photography retouching for many years, working with photographers, jewelry businesses, jewelry designer, Jewelry trading agencies. etc.

If my jewelry is very poor quality, can you retouch them to good result?

Sure, Zenone retouchers will make them look amazing by professional retouching tools. But it is important to remember that the higher is the quality of photos that you provide, the better retouched photos you can get.

FAQ For Basic Jewelry Retouching Service

Can you change my jewelry photo background to other color?

Yes, we can change background color as your need in our basic jewelry retouching service. Please send the desired background and give us clear characteristics of it, we will complete the order as good as possible.

Can i ask deep retouching for my jewelry in basic jewelry retouching service?

We begin with basic level with the average price of $5. By this level service you will get all basic editing included in common photo retouching. These techniques are targeted to correct brightness, colors, removing dust as well as common photoshoot mistakes. Deep jewelry images improving will not be offered to you in case of choosing the starting level.

Can you add a shadow for my jewelry in basic level service ?

Yes, in our basic jewelry edit services .Our experts will add reflections under the jewelry so that let your jewelry seem were standing on the glass surface. We also can create real shadows realistic-looking shadows let your jewelry comes to life as it stands against the white background.

FAQ For Pro Jewelry Retouching Service

Can you retouching my jewelry metal to perfect?

Metal reflect light which makes it shiny, but it also reflecting all around you too, such photographer, len, desk, light bulb. We can be perfectly fixed this problem by our professional editors during the Jewelry Editing process. Our retoucher will polish the metals so that they shine in the correct places and remove bad reflection. Blend or remove reflections and shadows if necessary.

Why i use pro jewelry retouching service for my jewelry photo?

This level service increase the perceived value of your jewelry through high-quality photos at advance Photoshop skill. It will save you time and money in the long run while maximizing your jewelry sales potential. The value that will be generated from availing pro jewelry retouching service will simply outweigh the minimal costs you will spend on hiring our experts.

My jewelry have many black reflection. Can you remove all reflection for my jewelry metal?

Even professional photographers are challenged by how to photograph highly reflective jewelry. Our pro jewelry retoucher always will decisions and tradeoffs that which reflection is necessary, which is bad reflection. The trick is not to eliminate all the reflections but to “control” and “select” them.

FAQ For High-End Jewelry Retouching Service.

Why a profession photography need high-end jewelry retouching service?

Nothing is perfect. And this remains true in the field of jewelry photography no matter how advanced your equipment and skill.

Many jewelry photographers face the disappointing situation when jewelry photography image without professionally retouching support .it will eats photographer time which they could spend to finding more customers.

High-end jewelry photo retouching service can help photographer with that, allowing photographers not to worry about future of their photos and to be sure in achieving the greatest results possible in professional photo retouching.

My jewelry is a little un-even, can you fix my jewelry shape to symmetry?

TThe important thing our retoucher check out when they retouch a jewelry image is symmetry. The most jewelry design have symmetry on their shape, Symmetry is visually appealing it is to the jewelry. Look closely at the facial features. The main diamond , side stone, ring shank , ring bridge, diamond prong, pendant chain, necklace Clasp are most often where the symmetry lies.

Make sure you even out the left side of the jewelry with the right. Most often, these changes are very minor, but make a huge difference. In high end jewelry retouching service, we will make sure to even out or fix any jewelry shape asymmetry as well.

Can you change our jewelry images background to a creative background?

Our high-end jewelry retouching service include creative background changing. Our retoucher can replace a marble, rose or silk background for your jewelry. We also can put your jewelry onto a model hands, Make the Beautiful model wearing your rings or necklace and the result looks absolutely realistic.

FAQ For Change Jewelry Color Service.

I hope my rings have three color option, yellow gold, white gold and rose gold, what color ring is easy to change to other color?

Our color changing experts recommend provide us yellow gold model. The reason is If an object doesn’t have any color (white gold), it is very difficult to be hue shifted to another color. The only way is to add color to the item and the result is not natural.

My same design jewelry have different gem option, do i photoshoot for each color and using jewelry recolor service?

Jewelry products often have multiple color combinations. However, taking a different jewelry picture of each color model is not advised. It will increase the cost of both produces jewelry sample and photoshoot. Our change jewelry color service can change metal, gem colors and make a variety of colors from one single item being shot.

Can you make sure change color result of my jewelry is absolutely realistic?

To change the color of jewelry with professional results, our jewelry retoucher control all three of these essential characteristics of color: hue, saturation and brightness. Matching the lightness with contrast. Everything has to look realistic for a convincing end result..

Get Free Trial For Jewelry Retouching Services

Give us the chance to demonstrate our jewelry retouching skills by processing 2 jewelry images according for your. it is FREE!

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